Elevate Your Business With Enterprise Service Management (ESM)
In today's dynamic business environment, organizations must optimize operations across IT and departments like HR, Facilities, and Finance. Xurrent offers a powerful platform to streamline these services and enhance collaboration among internal teams and external providers.
Whether you're a mid-sized company or a multinational enterprise, ESM-Xurrent drives operational excellence by integrating service management processes across your organization.
Xurrent Service Management Platform
A seamless platform that integrates ITSM, ESM and SIAM capabilities to manage services efficiently across multiple departments and service providers.
What is Enterprise Service Management (ESM)?
Standardization
ESM standardizes and automates processes across departmental boundaries.
Collaboration
A unified platform enhances collaboration and communication.
Efficiency
Efficient processes improve the quality and transparency of service delivery.
Overcoming Service Delivery Challenges
Separate Service Processes
Departments operating in silos with separate tools and workflows lead to miscommunication, duplicated efforts, and slower response times, resulting in fragmented service delivery.
Lack of Visibility and Control
Without a centralized platform, it’s challenging for companies to monitor performance, track progress, and make proactive decisions, which can lead to unexpected issues and dissatisfied stakeholders.
Complexity in SLA Management
Coordinating with multiple external providers can become chaotic, as misaligned expectations and poor communication can impact service quality and negatively affect operations.
What does ESM offer You as Management?
Strategic Advantages
Control service quality and make data-driven decisions. Enhanced documentation and reporting ensure compliance.
Operational Excellence
Optimize your operations through standardized processes. Faster and more transparent services increase internal efficiency and customer satisfaction.
Competitiveness
Differentiate yourself with high-quality service offerings and a culture of improvement. ESM supports you in responding agilely to market changes.
Discover how our effective Enterprise Service Management (ESM) can transform your business processes. Experience an interactive live demo showcasing best-practice examples in action.
The numbers speak for themselves
30%
Cost Reduction
Achieve up to a 30% reduction in service management costs through process automation.
50+
Language Support
Accessible to a diverse, global workforce with support for over 50 languages.
24/7
High Availability
Guaranteed uninterrupted service delivery with 24/7 high-availability infrastructure.
Go-Live under 90 Days
90-Day Implementation Guarantee
With our 90-day implementation guarantee, we ensure that your company will experience the full benefits in the shortest possible time.
Your next steps
Experience Xurrent Live
Schedule a demo to see Xurrent in action and discover how ESM can transform your services.
Deepen Your Understanding
Join one of our free webinars and discuss your specific requirements for the ESM System
Develop a Customized Plan
Let’s work together to create a plan for how ESM can be implemented and utilized in your company.
Information
Axsos AG
Konrad-Zuse-Weg 1
72555 Metzingen
72555 Metzingen
Business Hours: Mo. - Fr. 08:00 am - 5:00 pm